Latest Episodes
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Episode 72: Customer Success - Order Delivery
“When is my order getting delivered?”, or “Can I change my ship date?” You may have asked one of these very questions at some...

Episode 71: Customer Success - Warranty Services
Here’s your chance to peek behind the curtain at how the Customer Success Teams work with our Field Service Teams. Returning to the studio...
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Episode 70: Customer Success - Field Services
We stand behind our products, and today we learn more about the team that literally does this. Manny DeLaRosa, our Field Services Team Director,...
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Episode 69: Customer Success - ProConnect
Wouldn’t it be great to have fewer emails? We thought so too! As we continue in our Customer Success series, Eliana Acevedo, our Customer...
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Episode 68: Customer Success - Product Specialists
You may call them wizards, or geniuses, but we call them Product Specialists. This team are highly trained and extremely knowledgeable about our products....
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Episode 67: Customer Success - Consumer Affairs
We have a very special team to feature in today’s episode of the Clear Impact Podcast – it’s our Consumer Affairs Team. Nina Smith,...